Unexpected situations can happen during an accessible trip: a transfer that does not arrive, a room that is not functional or an activity that is not accessible. Discover how a specialised agency can help manage issues before, during and after the journey.
If an airline damages your wheelchair during a flight, it is not just a baggage issue. In this article, we explain what to do at the airport, how to file a claim, which documents to keep and what upcoming European Union changes may strengthen the rights of people with disabilities and persons with reduced mobility.
